Privacy Policy

1. Introduction

Welcome to UPSC Helper. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us.

This privacy policy applies to all information collected through our mobile application (UPSC Helper) and web platform.

2. Information We Collect

We collect personal information that you voluntarily provide to us when registering, signing in, or using the features in the application.

• Account Credentials: Usernames, full names, emails, and passwords are collected to securely verify and register your user account.
• Local Biometric Authentication: The application offers biometric authentication (Face ID or Fingerprint recognition) to unlock the app. Biometric processing is handled entirely by your device's native operating system. We do not collect, store, or transmit your biometric data to our servers.
• Audio & Microphone Access: We request microphone permission solely to support speech-to-text input features within study tools. Voice recording data is processed in real-time on your device and is never stored, logged, or shared.

3. How We Use Your Information

We use the collected information for purposes based on legitimate business interests, the fulfillment of our contract with you, and compliance with our legal obligations. This includes:

• Facilitating account creation, user sign-in, and account recovery.
• Syncing study plans, planner schedules, and quiz attempts to your account.
• Sending push notifications or alerts regarding study reminders and system updates.
• Processing payments securely using verified gateways.

4. Third-Party Integrations & Services

We may share data with third-party service providers to perform functions on our behalf. These include:

• Google Sign-In: Used as an optional fast authentication service. Google's privacy policy governs the data shared through their sign-in system.
• Firebase / Expo Notification Services: Used to deliver real-time push alerts and study notifications.

5. Data Retention & Security

We keep your personal information for as long as it is necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no transmission over the internet is 100% secure.

6. Your Privacy Rights

In some regions, you have rights that allow you greater access to and control over your personal information. You may request access to, correction of, or deletion of your personal account data by contact support or selecting account deletion from within your profile page.

7. Contact Us

If you have questions or comments about this policy, you can contact us at: